FSRA Webinar

The Financial Services Regulatory Authority (FSRA) licenses and supervises the approximately 64,000 life and health insurance agents who play a vital role in ensuring Ontarians have access to the advice and products they need to financially protect themselves and their families.

To contribute to public confidence in the life and health insurance sector, FSRA conducts examinations of life agent business practices to test and verify compliance with legislation, regulations, guidance, licensing requirements, and industry best practices.

This presentation will outline FSRA’s life and health insurance agent examination process, and the business practices that life agents should be following to ensure a successful examination outcome.

Erica Hiemstra

Head, Insurance Conduct

Erica is an accomplished leader in insurance market conduct and public policy development. She has deep knowledge of insurance regulatory, compliance and market conduct matters and is an experienced leader in managing stakeholders to consensus on business practice issues. Erica is passionate about financial security and protection for consumers. As Head, Insurance Conduct, Erica and her team are responsible for setting practice expectations and market conduct supervision for agents, intermediaries, and insurers in all lines of insurance in Ontario.

Robert D. Prior

Senior Manager, Market Conduct, Life and Health Agent

Robert’s legal and compliance experience began in the casino industry in 1996 as an investigator and supervisor with the Ontario Lottery and Gaming Corporation under the auspices of the Alcohol and Gaming Commission of Ontario and the Ontario Provincial Police Casino Enforcement Unit.

In 2005 he became a member of the Law Society of Upper Canada, and the founding partner of a litigation firm supporting the banking, credit, debt collection, and judgment enforcement sectors. His reputation within the London legal community parlayed into adjunct professor positions with both Fanshawe College and Westervelt College.

Event Details

IFB Member

Free

Non IFB Member

$20

Erica Hiemstra

Robert D. Prior

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